The Crew Behind the Five Star Guest Experience

It is no accident that Supreme BNB excels in the area of customer service. Guests’ expectations are not just met but exceeded. The products Supreme BNB uses in their properties are all quality commercial grade items. However, the presentation of the products helps to separate Supreme BNB from the competition.

Lauren frequently asks team members for input about what they would want to see if they were checking into a five-star property. This helps highlight the difference between a property that is clean and set up for a guest versus a destination that is well-appointed and welcoming.

staff member

Lauren Zornada

Managing Director and Founder

staff member

Suzanne Kitching

HR Manger/Stylist

staff member

Louise Thompson

Group Executive Strategist

staff member

Courtney Kemp

Senior Airbnb Property Manager

staff member

Clement Gooi

Project Management Officer

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